Effective: 27th July 2021.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Kreaa website, https://kreaa.in/.

 

Thank you for using Kreaa!

Kreaa offers products and services provided by Kreaa, These Terms of Use ("Terms") govern your use of our website, apps, and other products and services ("Services"). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST KREAA. PLEASE READ THEM CAREFULLY; THEY AFFECT YOUR LEGAL RIGHTS.

Using Kreaa

Who May Use our Services

Any user who is eligible to create an account and carry valid details as may be asked by Kreaa, can use our services. You may use our Services only if you can form a binding contract with Kreaa, and only in compliance with these Terms and all applicable laws. When you create your Kreaa account, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. 

Our License to You

Subject to these Terms and our policies (including the Acceptable Use Policy, Honor Code, course-specific eligibility requirements, and other terms), we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. You may  access content from our Services only for your personal, non-commercial use, unless you obtain our written permission to otherwise use the content. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Kreaa, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.

Content Offerings

Changes to Content Offerings

Kreaa offers courses and content ("Content Offerings") from providers ("Content Providers"). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events do occur. Kreaa reserves the right to cancel, interrupt, reschedule, or modify any Content either solely, or in accordance with Content Provider instructions. Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.

Your Content

User Content

User Content does not include course content or other materials made available on or placed on to the Kreaa platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. As between Kreaa and Content Providers, such Content Offerings are governed by the relevant agreements in place between Kreaa and Content Providers.

How Kreaa and Others May Use User Content

To the extent that you provide User Content, you grant Kreaa a fully-transferable, royalty-free, perpetual, sub licensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting Kreaa the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services. Nothing in these Terms shall restrict other legal rights Kreaa may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or all other policies.

Feedback

We welcome your suggestions, ideas, comments, and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Kreaa does not waive any rights to use similar or related Feedback previously known to Kreaa, developed by our employees, contractors, or obtained from other sources.

Security

We care about the security of our users. While we work to protect the security of your account and related information, Kreaa cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing at info@kreaa.in

Third Party Content

Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Kreaa cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Kreaa disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

Copyright and Trademark

Kreaa respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services. We have  Currently applied with the competent authorities for the copyright and trademark and our policy for the same shall be designed in accordance with the law of the land.

Education Research

Kreaa is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.

Paid Services from Kreaa

Kreaa offers paid Services (e.g., 3x3 cube learning module) for a fee. Unless otherwise stated, all fees are quoted in INR. You are responsible for paying all fees charged by or for Kreaa and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and Kreaa reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services.

Modifying or Terminating our Services

We may constantly change and improve our Services. We may add or remove functions, features, or requirements, and we may suspend or stop part of our Services altogether. Accordingly, Kreaa may terminate your use of any Service for any reason. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments. None of Kreaa, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the "Kreaa Parties") shall have any liability to you for any such action. You can stop using our Services at any time, although we'll be sorry to see you go.

Disclaimers

THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE KREAA PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE KREAA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE KREAA PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE KREAA PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL KREAA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED 50% OF THE TOTAL AMOUNT OF FEES RECEIVED BY KREAA FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST ONE MONTH.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE KREAA PARTIES, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO KREAA'S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Indemnification

You agree to indemnify, defend, and hold harmless the Kreaa Parties and Kreaa from any and all claims, liabilities, expenses, and damages, including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

Governing Law and Venue

  1. The Services are managed by Kreaa, which is located in Noida, UP, India. For the sake of clarity and ease, you agree and  further undertake to submit to the jurisdiction of courts at New Delhi for any action arising from the breach of these Terms of Use, other Kreaa Policies, violation of the IT Act and/ or other laws, pursuant to Your usage or access of the Service. 

 

Arbitration

Any dispute that may arise in connection with the interpretation or implementation of this Agreement shall be submitted exclusively to the courts of New Delhi. Party may refer the Dispute, by notice in writing to the other Party, to final and binding arbitration by a sole arbitrator to be appointed by and in accordance with the Arbitration and Conciliation Act, 1996.

 

  • The seat of the arbitration shall be in New Delhi.

 

  • The arbitral proceedings shall be conducted in English.

 

  • The arbitration award shall be final and binding on the Parties and the Parties agree to be bound thereby and to act accordingly.

 

  • The arbitrator may award costs and expenses (including fees of its counsel) to a Party that substantially prevails on the merits.

 

  • Without prejudice to and subject to the indemnification provisions in this Agreement, the Parties shall equally bear the costs incurred in the arbitration unless otherwise awarded or fixed by the arbitrator.

 

The Parties shall co-operate in good faith to expedite, to the maximum extent practicable, the conduct of any arbitral proceedings commenced pursuant to this Agreement.

General Terms

Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

Severability; Waiver

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

Content Providers

Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.

We want to make sure that all of our users and content providers feel safe and comfortable while using our Services. We have drafted this policy to ensure that people understand and follow the rules when participating in our online community and otherwise using our Services.

We may remove or edit inappropriate content or activity identified by or reported to us. We may separately suspend, disable, or terminate a user's access to all or part of the Services.

You are prohibited from using our Services to share content/public feedback that:

  • Contains illegal content or promotes illegal activities with the intent to commit such activities. Please keep in mind that users who are as young as 5 use Kreaa, and we do not allow content that is inappropriate for these younger users.
  • Contains credible threats or organizes acts of real-world violence. We don’t allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
  • Harasses others. We encourage commentary about people and matters of public interest, but abusive or otherwise inappropriate content directed at private individuals is not allowed.
  • Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
  • Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
  • Otherwise violates the Kreaa Terms of Use.

Please note that specific Content Offerings may have additional rules and requirements.

You also aren't allowed to:

  • Do anything that violates local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties.
  • Share your password, let anyone besides yourself access your account, or do anything that might put your account at risk.
  • Attempt to access any other user's account.
  • Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.
  • Access, tamper with, or use non-public areas of our systems, unless specifically authorized to do so.
  • Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.
  • Try to reverse engineer any portion of our Services.
  • Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.
  • Use our Services to distribute malware.
  • Use our Services or any functionality of the Kreaa platform for anything other than for completing online courses or for pedagogical purposes.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Encourage or help anyone do any of the things on this list.

Copyright and Trademark Policy

Effective as of 27th July 2021.

  1. Kreaa has content that is owned by Kreaa (“Kreaa Content”) and is protected by copyright, trademark, patent, and other relevant laws. You will not modify, remove or conceal any copyright, trademark, service mark or any other proprietary rights notice that accompanies Kreaa Content. You will not reproduce, modify, adapt, prepare derivative works based on, display, distribute, publish, transmit, sell, license or otherwise exploit the Kreaa Content.

 

  1. Kreaa’s name and logo are trademarks of Kreaa, and must not be copied, or used, in whole or in part, without our prior written permission. In addition, custom graphics, all page headers, button icons and scripts are service marks, trademarks and/or trade dress of Kreaa, and must not be copied or used, in whole or in part, without prior written permission from Kreaa.​

 

  1. You agree to defend, indemnify and hold harmless Kreaa and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, owners, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Site, including any data or content transmitted or received by you; (ii) your use of the Storage Services; (iii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iv) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (v) your violation of any applicable law, rule, or regulation; (vi) any of your User Content or Goods, or any that is submitted via your account; or (vii) any other party's access and use of the Site or Storage Services with your unique username, password or other appropriate security code.

 

In the event that Kreaa ceases operations, we will attempt to make reasonable efforts to provide share your purchases in the form of offline videos or any other way as we deem fit at that moment, but cannot guarantee if and when such returns will occur. Kreaa will not be liable for any failure to provide access to your purchases in the event of a business failure.

 

 

 

 

DISCLAIMER OF WARRANTIES


THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM KREAA OR THROUGH THE SITE OR IN CONNECTION WITH THE STORAGE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, KREAA, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS OR OWNERS DO NOT WARRANT THAT THE CONTENT PROVIDED IS THE ONLY WAY TO DO OR SOLVE THE PUZZLE; THAT THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SITE OR STORAGE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SITE.

KREAA PARTIES SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM USE OF SERVICE.

 

LIMITATION OF LIABILITY; WAIVER

UNDER NO CIRCUMSTANCES WILL KREAA PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) SERVICE; (B)  KREAA CONTENT; (C) USER CONTENT; (D) YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY KREAA PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY'S USE OF THE SERVICE; (F) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE'S OPERATION; OR (H) ANY DAMAGE TO ANY USER'S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF KREAA PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL KREAA PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF KREAA'S ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, SERVICE, PROPERTY, PRODUCT OR OTHER CONTENT OWNED OR CONTROLLED BY THE KREAA PARTIES, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, SERVICE, OR OTHER CONTENT OWNED OR CONTROLLED BY KREAA PARTIES. 

KREAA IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

 

At Kreaa (sometimes also referred as “we”, “us” or “our”) data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.

 

The privacy practices of this statement apply to our services available under the domain and sub-domains of https://Kreaa.in  an internet based portal, and https://Kreaa.com/ , a mobile application, owned and operated by KREAA. The domain name and the mobile application are collectively referred to as “Website”. By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy.

 

This Privacy Policy explains how Kreaa gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, discloses and protects such information through the Website. This detailed privacy policy enables you to take informed decisions in dealings with us.

 

By registering with Kreaa, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through Kreaa is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

 

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

 

Your Privacy

 

At Kreaa, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use the Website and recommend your friends and family to use the Website. Please read the following policy to understand how your personal information will be treated as you make full use of our Website.

 

Kreaa Privacy Assurance

 

Kreaa promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Website and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

 

Information that Kreaa collects

 

When you use our Website, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized Website experience, to notify you of any updated information and new activities and other related functions offered by Kreaa, keep you informed about latest content available on the Website, special offers, and other services of Kreaa to assist you with customer service or technical support issues, to follow up with you after your visit, to otherwise support your relationship with Kreaa or to prevent fraud and unlawful use. For the aforesaid purpose, we only collect such personal information that we consider relevant to understand you or your interests.

 

In general, you can visit the Website without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your user name and password. Once you provide your personal information, you are no more anonymous to us. To fully use our Website, you will need to register using our online registration form, where you may be required to provide us with your name, email id, password and other personal information as indicated on the forms available on the Website. Further the fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on the Website. We use this information to analyze trends, administer the website, track a user’s movement and gather broad demographic information, to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

 

 

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your internet browser on your computer’s hard drive. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use full functionality of the Website. We only use cookies for your convenience in using the Website and not for obtaining or using any other information about you. We do not control the use of cookies by third parties.

 

If you choose to leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you or in a common database maintained by us.

 

Our use of your information

 

We collect your personal information and aggregate information about the use of our Website to better understand your needs and to provide you with a better experience. Specifically, we may use your personal information for any of the following reasons:

 

  • To provide our services to you, including registering you for our services, verifying your identity and authority to use our services, and to otherwise enable you to use our Website;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To improve and maintain our Website (for example, we track information based on the choices of your courses; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
  • To periodically send promotional emails to the email address you provide regarding new products from us, special offers from us or other information about us that we think you may find interesting;
  • To contact you via email, telephone, or mail, or, where requested, by text message, to deliver certain services or information you have requested;
  • For our market research purposes, including, but not limited to, the customization of the Website according to your interests;
  • We may use your demographic information (i.e., age, location and other various data) to more effectively provide you the services of your choice on our Website;
  • To resolve disputes, to protect ourselves and other users of our Website, and to enforce our Terms of Use;
  • We also may compare personal information collected through the Website to verify its accuracy with personal information collected from third parties; and
  • We may combine aggregate data with the personal information we collect about you.
  • From time to time, we may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, we shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

 

Our Disclosure of your information

 

Your personal information is an important part of our business and we are not in the business of selling it to others. Kreaa shares your personal information only to categories of persons that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

 

Items and Services offered on the Website by third parties

 

There are certain items and services for which third parties request for information to perform services on our behalf. The information provided by the user for such purposes is simultaneously collected by Kreaa and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

 

Internal Service Providers

 

We employ third parties services to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Website and therefore we provide some of your personal information to these service providers. These service providers are bound by legal restrictions that prohibit their use of your personal information for any other purpose except to facilitate the specific outsourced service. In the event of your direct involvement with the internal service provider, any additional information disclosed by you to them shall be subject to internal service provider’s own applicable privacy policy and the Kreaa shall not be responsible for the same.

 

Legal Requests

 

We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: information technology laws, intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

Your use of other users’ information

 

In order to facilitate interaction among all Kreaa members, we may allow you to access other users’ contact information. Further, as a user you will be sent via email the Kreaa registered user ID, email address and other information. By entering into our User Agreement, you agree that, with respect to other user’s personally identifiable information that you obtain through the Website or through a Kreaa-related communication or Kreaa-facilitated transaction, Kreaa hereby grants to you a license to use such information only for:

 

(a) Kreaa -related communications that are not unsolicited commercial messages,

 

(b). using co-branded services offered through Kreaa, and

 

(c). any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).

 

In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure.

 

Kreaa and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Kreaa user, even a user who has purchased an item from you, to your mail list (email or physical mail) without their express consent after adequate disclosure.

 

What about children’s privacy?

 

Use of Kreaa is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot provide or directly avail any services given on the Website. If you wish to provide or avail any services given on the Website such may be made by your legal guardian or parents.

 

Access or change your personally identifiable information

 

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Kreaa, your registered user ID and Password are required in order to access your profile information.

 

Security

 

When you access your account information, we offer the use of a secure server operated by 3rd party. The secure server software (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession we adhere to strict security guidelines in compliance with the (Indian) Information Technology Act, 2000, protecting it against unauthorized access.

 

We confirm that we have complied with reasonable security practices and procedures as given in Information Technology (Reasonable security practices and procedures and sensitive personal Information) Rules, 2011.

 

We have implemented such security practices and standards and have a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business. We do not however exercise any control over the policies and procedures adopted by third party service providers that provide secure servers for storage of information and shall not be responsible for any breach or violation of extant laws by such third party service providers. In the event of an information security breach, we shall be required to demonstrate, as and when called upon to do so by the agency mandated under the law, that they have implemented security control measures as per their documented information security programme and information security policies.

 

External Links

For your convenience we may provide links to sites operated by organizations other than Kreaa ("Third Party Sites") that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.

 

Your Consent

 

By using the Website and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Website.

 

Additional notes to the User

 

We do not exercise control over the content displayed or the links shown as a part of the content of the Website. The other websites may place their own cookies or other files on the users’ computer or mobile device, collect data or solicit personal information from the users, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. We encourage the user to read the privacy policies of that website.

 

We shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the user to us. If a user provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Kreaa has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate such account at its sole discretion.

 

We shall not be responsible for any breach of security or for any actions of any third parties that receive users’ personal data or events that are beyond the reasonable control of Kreaa including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

 

The user is responsible for maintaining the confidentiality of the user’s account access information and password. The user shall be responsible for all uses of the user’s account and password, whether or not authorized by the user. The user shall immediately notify us of any actual or suspected unauthorized use of the user’s account or password.

 

We will communicate with the users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The users can ask us, by sending an email to info@Kreaa.in containing the rectification required.

 

Changes in the Privacy Policy

 

We may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we treat a user’s personal information, we will display a notice on the Website or send users an email. If a user uses the service after notice of changes have been sent to such user or published on the Website, such user hereby provides his/ her/ its consent to the changed practices.

 

Grievance Handling:

 

Kreaa addresses any discrepancies and grievances of all users with respect to processing of information in a time bound manner. You can send an email to info@kreaa.in with the subject “Grievance” and we will address the grievances of the users expeditiously.

 

This Privacy Policy was most recently updated on 27th July 2021.

Prima facie, KREAA does not offer any refund against the courses purchases made from www.kreaa.in

Still, under some special circumstances, our students want to go for cancellation / refund, KREAA does not offer and allow any direct cancellation of the purchases made from www.kreaa.in

Any request for the cancellation / refund should be in the form of an email and must be done within 48 hrs of purchases made directly through www.kreaa.in

All cancellation / refund request should be sent to support@kreaa.in

KREAA team will review the cancellation / refund request and will reply within 48 hrs of receiving of the email with the information if the refund request has been accepted or not.

In case the request is accepted, KREAA will initiate the refund process and it may take about 7 days to reflect back in students’ account from the date of reply to the refund request.

Please also note that we treat violations of our Terms of Use and Privacy Policy very seriously, and we have no obligation to offer refunds to users who violate these or other KREAA policies, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to the students who are otherwise unsatisfied with the course.

To accept or not to accept the cancellation / refund request is at the sole discretion of KREAA.

The above policy is w.e.f 01-Feb-22.